SAFETY 

- Keep the flame away from any moving air, this includes any vents, windows, fans, etc.

- Burn your candle on a flat surface.

- Never leave a burning candle unattended.

- Do not burn the candle with less than .5" of wax in vessel to avoid overheating + damaging surface. 

- Place candle out of reach of children + furry friends. 

CANDLE CARE

- Trim the wick to 1/8" - 1/4" before each burn to avoid "soot". 

- Let the wax melt all the way across the top of the candle on its first burn.

  This will allow your candle to burn fully + maximize burn time. 

HAND CRAFTED GOODS FACTS

Each candle is hand poured + derived from natural materials. Due to the nature of these natural materials, candles can vary in wax color + texture. Slight imperfections are expected when creating a hand made product. 

all candles are | 

- phthalate, dye, + gluten free

- lead-free cotton wicks

- USA grown soy wax

- made in the USA | hand-poured in MA

CANDLE INFO

What is the benefit of buying a soy wax compared to other waxes?

Soy wax is derived from vegetables ( the soy bean ) while its competitor + other waxes are derived from petroleum ( a refined gasoline product ).  Soy wax is a natural + renewable resource, it is also biodegradable + cleans easily with a little soap + water. The burn point for soy wax is very low allowing it to burn slower + longer. This aids in giving off less "soot" while burning.   

Do you use dye in your candles?

No, we do not. We keep it clean + simple. 

What type of wicks do you use?

Flat braided cotton wicks with paper threads woven into the cotton. The reinforced construction of the wick is designed to ensure a consistent burn with higher fragrance loads. Wicks are lead and zinc free.

 

ORDERS, SHIPPING, + RETURNS

How long does it take to ship an order out?

Please allow for 3-5 business days.

Do you ship internationally?

Not at the moment. 

How do you ship your candles?

USPS. We are very proud to support our US postal services!

Can I return my candle?

As long as your products are: unburned, undamaged, and in the original packaging, you can return them for a refund within 30 days of purchase.  

How much is shipping?

$7.50 flat rate

How do I find my tracking number?

Please reference the email you received indicating your package has shipped. If you can not locate the email, please email hello@featherandfinn.co to request the tracking information. 

What should I do if my order arrived damaged?

First off, we are so sorry your packaged arrived damaged! We try our best to assure that all packages arrive ​perfectly. However, it is sometimes out of our control + because of that will promise to replace all your damaged items as quickly as possible at no cost to you. Email |hello@featherandfinn.co to request a free return shipping label. We do not yet offer exchanges.

Do you do personalized labels + customized candle orders?

Absolutely! We love working + creating with our customers + retailers. Please email hello@featherandfinn.co to get started!

Do you sell wholesale?

Yes! Click Here.

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